The Zebra CC600 Customer Concierge is a compact and versatile interactive kiosk designed to transform the customer experience and streamline self-service applications. It is a tablet-style device that combines the familiarity of a consumer device with the power of an enterprise-grade platform.
Here is a summary of its key features and uses:
Key Features:
Android OS: Built on the Android platform, it offers an intuitive and familiar user interface, making it easy for customers to use. It is also future-proof, with support for upgrades to newer Android versions.
High-Resolution Touch Display: The CC600 features a 5-inch PCAP multi-touch display with a high resolution (1280x720) and a brightness of 300 nits, ensuring crisp graphics and a responsive user experience.
Integrated Barcode Scanning: It has a built-in 1D/2D Zebra SE2100 scanner that provides best-in-class performance. It can quickly and accurately capture both printed and electronic barcodes, even those that are damaged or poorly printed.
Voice and Connectivity: With an integrated microphone and speaker, the CC600 supports voice communications, including push-to-talk, allowing customers to easily call for a live or virtual assistant. It also offers dual-band Wi-Fi (802.11ac), Bluetooth 5.0, and Gigabit Ethernet connectivity for seamless integration into a store's network.
Easy Deployment: The device has a slim design, standard VESA mounting points, and support for Power-over-Ethernet (PoE), making it easy to deploy almost anywhere—on shelves, walls, or end-caps—without needing a nearby power outlet.
Zebra Mobility DNA: The CC600 is supported by Zebra's Mobility DNA suite of tools and utilities, which simplifies application development, deployment, and remote management for IT departments.
Common Use Cases:
The CC600 is a versatile solution for providing self-service in various industries:
Retail: Customers can use it to check product prices and availability, look up information, receive personalized offers, or check in to pick up an online order.
Hospitality: It can function as an electronic concierge for guest check-in, service requests, and interactive information portals.
Healthcare: Used for patient check-in, prescription tracking, and accessing patient care information.
Transportation: For tasks like interactive trip planning and digital brochures.
Many product pages show “On Order” or “Delivery in 7 to 10 business days”. (Posmea Store)
The website references multiple offices (UAE, Saudi Arabia, Oman, Qatar, USA) and
mentions “across the world” in some contexts. (Posmea Store)
POSMEA offers technical support via live chat, WhatsApp, telephone, email; and they
mention onsite support service. (Posmea Store)
Given they deal with POS systems, printers, scanners, etc., compatibility is often a
customer concern.
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