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Specification
The Elo Self-Checkout Solution is an advanced retail technology that enables fast, convenient, and contactless checkout for customers. Ideal for supermarkets, retail stores, and convenience outlets in Dubai, it enhances shopping efficiency and reduces queue times.
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Frequently Asked Questions
Many product pages show “On Order” or “Delivery in 7 to 10 business days”. (Posmea Store)
- How will you notify me of stock/lead-time changes?
- Can I cancel if the lead time becomes longer than expected?
The website references multiple offices (UAE, Saudi Arabia, Oman, Qatar, USA) and
mentions “across the world” in some contexts. (Posmea Store)
- Which countries do you ship to?
- Are there import duties or taxes the customer must pay?
- How is international shipping handled (tracking, customs clearance)?
POSMEA offers technical support via live chat, WhatsApp, telephone, email; and they
mention onsite support service. (Posmea Store)
- What are your support hours?
- Is there extra cost for on-site support vs remote?
- How do I raise a support ticket or warranty claim?
Given they deal with POS systems, printers, scanners, etc., compatibility is often a
customer concern.
- Will the hardware work with my current software or do I need to change?
- Do you offer bundle deals (hardware + software) or just sell hardware?
- What about software updates, drivers, operating systems (Windows, Android)?
- For businesses, scaling is important. The FAQ could address:
- Can I add more terminals or devices later?
- Do you provide multi-store or multi-location solutions?
- What are the costs or steps when I need to upgrade hardware/software later on?
