The Zebra CC600 Customer Concierge is a compact and versatile interactive kiosk designed to transform the customer experience and streamline self-service applications. It is a tablet-style device that combines the familiarity of a consumer device with the power of an enterprise-grade platform.
Here is a summary of its key features and uses:
Key Features:
Android OS: Built on the Android platform, it offers an intuitive and familiar user interface, making it easy for customers to use. It is also future-proof, with support for upgrades to newer Android versions.
High-Resolution Touch Display: The CC600 features a 5-inch PCAP multi-touch display with a high resolution (1280x720) and a brightness of 300 nits, ensuring crisp graphics and a responsive user experience.
Integrated Barcode Scanning: It has a built-in 1D/2D Zebra SE2100 scanner that provides best-in-class performance. It can quickly and accurately capture both printed and electronic barcodes, even those that are damaged or poorly printed.
Voice and Connectivity: With an integrated microphone and speaker, the CC600 supports voice communications, including push-to-talk, allowing customers to easily call for a live or virtual assistant. It also offers dual-band Wi-Fi (802.11ac), Bluetooth 5.0, and Gigabit Ethernet connectivity for seamless integration into a store's network.
Easy Deployment: The device has a slim design, standard VESA mounting points, and support for Power-over-Ethernet (PoE), making it easy to deploy almost anywhere—on shelves, walls, or end-caps—without needing a nearby power outlet.
Zebra Mobility DNA: The CC600 is supported by Zebra's Mobility DNA suite of tools and utilities, which simplifies application development, deployment, and remote management for IT departments.
Common Use Cases:
The CC600 is a versatile solution for providing self-service in various industries:
Retail: Customers can use it to check product prices and availability, look up information, receive personalized offers, or check in to pick up an online order.
Hospitality: It can function as an electronic concierge for guest check-in, service requests, and interactive information portals.
Healthcare: Used for patient check-in, prescription tracking, and accessing patient care information.
Transportation: For tasks like interactive trip planning and digital brochures.
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