Terms and Conditions
To avail the services offered at www.posmea.com or by any of its affiliates, you must agree to the following terms and conditions. If you visit, shop or browse at www.posmea.com you accept these conditions.
Please read the terms and conditions carefully. While using any current or future services offered by www.posmea.com or any of its affiliates, whether or not included in the www.new..posmea.com website, you will abide by these terms & conditions the guidelines and conditions applicable to such service or business.
Information we collect
When you visit our website, we may collect the following types of information:
- Personal information: This includes your name, email address, postal address, and phone number. We collect this information when you create an account, place an order, or subscribe to our newsletter.
- Payment information: Our payment gateway provider (www.paytabs.com) collects your payment information when you make a purchase on our website. This includes your credit card number, billing address, and expiration date.
- Device information: We collect information about the device you use to access our website, such as your IP address, browser type, and operating system.
- Usage information: We collect information about how you use our websites, such as the pages you visit and the links you click.
How we use your information We use the information we collect for the following purposes:
- To process and fulfil your orders
- To communicate with you about your orders, our products and services, and promotions
- To improve our website and customer experience
- To prevent fraud and other illegal activities
- To comply with legal obligations
We may also use your information for marketing purposes, such as sending you promotional emails and newsletters. You can opt out of receiving these emails by clicking the unsubscribe link at the bottom of the email.
How we share your information
We may share your information with third-party service providers who help us with the following:
- Payment processing
- Shipping and fulfilment
- Email marketing
- Website analytics
We may also share your information in the following circumstances:
- If we are required to do so by law or legal process
- If we believe that sharing your information is necessary to protect our rights, property, or safety
- If we merge with or are acquired by another company
You can choose not to provide us with certain information, but this may prevent you from using certain features of our website.
You can also opt out of receiving promotional emails and newsletters by clicking the unsubscribe link at the bottom of the email.
We take reasonable measures to protect the information we collect from unauthorized access, disclosure, and alteration. However, no security measures are foolproof, and we cannot guarantee the security of your information.
Terms and conditions are binding for all purchases
All orders are deemed offers for you to purchase our products. We may accept your offer by issuing a confirmatory e-mail and/or mobile confirmation of the products specified in your order. Our acceptance of each such offer is expressly subject to and conditioned on your assent to these terms and conditions of sale. No other terms and conditions will apply.
When you visit www.posmea.com or send e-mails to us, you are communicating with us electronically. By communicating with us, you consent to receive communication from us electronically. We will communicate with you by e-mail or by posting notices on our website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.
All prices posted on this website are subject to change without notice. Posmea.com provides price protection for items during refund and returns. However, if the price of a product increases before the shipment, you shall be notified of the same. In such a scenario, the product shall be shipped based on your confirmation. In case there are any additional charges or taxes the same will be mentioned on the website
All payments must be received by us prior to shipping unless the order is placed by using cash on delivery (cod) payment mode. Currently, COD mode of payment is available only in UAE, Saudi Arabia and Oman. COD limit in UAE is Aed 3000, in Saudi Arabia it is 3000 SAR and in Oman it is OMR 300 . If COD amount is above the specified amount we will contact you to provide more offline/online payment option. As part of the verification process to avoid any fraudulent transactions Payment gateway provider may ask for copies of the card through which transaction has been done and ID proof
We accept payment by cash, credit card, debit card. Whatever your online mode of payment is, you can be assured that our trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times
Shipping and Handling
We will arrange for shipment of the products to you upon the confirmation of the orders we received. Shipping schedules are estimates only and cannot be guaranteed. We are not liable for any delays in the shipments. Mostly, all the orders are shipped from our end as per the promised shipment date; however, there may be some unforeseen circumstances, which may affect the shipment or the delivery estimates. In this case, we'll send an e-mail, intimating you about the issue and the revised shipment/delivery date.
Shipping refers to the time taken to obtain the item(s), packing and dispatching. You will find a shipping timeline on the products displayed on our site (e.g. Ships within 2-3 days). This refers to the number of working days it will take to dispatch the product from our end. The delivery may take a few more days depending on the address and the courier company used. For International shipments, actual shipping rates may differ from the rates shown in checkout. The actual rate will be notified to the customer after receiving the order.
The shipping and delivery time excludes public holidays and Fridays falling during the estimated shipping and delivery dates. You can also see the order status by clicking on "my account" at the top right corner of the page.
If the payment is done by Credit/Debit Card, shipments will be dispatched after the verification process by the gateway providers/bank. Shipments shown are excluding this verification period
For UAE, Oman and KSA deliveries, there are no customs charges. For international deliveries, there may be some customs charges depending on where you live, which customer may have to pay at the time of delivery. We recommend that you learn more about these in your country prior to placing an order.
Customers will be asked to sign for the goods upon delivery. Once delivered and signed for, no claim of damaged goods will be accepted. Photo identification may be needed in some cases to accurately verify the receiver.
The following forms of ID are accepted:
Original & Valid National ID
Original & Valid Driving License
Original passport (profile and visa page)
In addition, if either "Credit Card on Delivery", or "Credit Card Online" are selected as the payment methods then the details on the photo ID should exactly match that of the credit card used to make the purchase.
Return of products by you
We will accept the return of the products, provided such return is for products that are defective, wrongly delivered, wrong product, damaged during transit, incomplete package. Subject to the condition that we are informed about such discrepancies within 72 hours from the date of receipt of the product and provided that the products are returned should be unused and should be in its original packaging with seal unaltered..
However, in the case of transit damages, the issue has to be reported within 24 hours, after which we may not be able to accept the complaint.
Posmea.com offers an easy replacement for all products sold on posmea.com.com, under certain conditions which are mentioned below.
- Returns must be presented in new condition with all of the original packagings.
- Customers will notify us of any damage or defect within 24 hours from the date of receipt of delivery of the products
- In the case of transit damages, the issue has to be reported within 24 hours, after which we may not be able to accept the complaint.
- We may ask you to share the images of the product and the internal & external packaging material
- Once we agree to replace, the defective/damaged product will be replaced with a brand new product
- In case the customer fails to inform Posmea.com within the stipulated time frame, Posmea.com reserves the right to accept or reject such request at its discretion.
- Posmea.com will try to replace the specific product ordered. However, the company reserves the right to offer an alternate product in case the product is out of stock or discontinued by the manufacturer.
- The replacement guarantee is valid only in cases of manufacturing defects and transport damages.
- The item(s) must be returned in their original condition including the original packaging and all accessories. The packaging must not have any markings. Returns missing accessories will be rejected.
- Non-returnable items: Software Customized products Media: labels, ribbons, receipt paper, printheads, card stock, RFID tags, etc.
- Returns/Exchange will be provided after we receive the item be exchanged/returned. The customer has to return the item to our nearest location which will be communicated thru email
- Return/Exchange shipment cost has to be paid by customer unless it is specified/informed separately
The return policy is not valid for Accessories and Consumables. If one comes across an issue with these products, they are advised to contact our customer support team within 24 hours. We will try to resolve the complaint in the best possible manner; however, it's not guaranteed that we'll be able to provide replacement/refund request.
- Damaged by abuse or negligence (exposure to chemicals, caustic substances, open flame, high heat, sharp object, etc.)
- Obtained from a source other than www.posmea.com
- Damaged by misuse or activities other than the intended purpose (use of running shoes for court sports or hiking footwear as work boots, etc.
- Damages due to normal wear & tear and negligence on part of the customer or digital content such as e-books are not returnable at all.
Apart from above, the following items are also not eligible under our return policy.
- Computer software
Please note change of mind is not accepted by the policy for return of goods once purchased
Changes and Cancellation
Any item additions, quantity changes or specification changes made to accepted orders will be modified in the order details. All sales are final, provided, however, item cancellations and quantity reductions may be made before the order is shipped. We may, without liability, cancel any accepted order before shipment if our credit department does not approve your credit or if there are other problems with the payment mode selected by you.
Cancellation of order by posmea.com
Posmea.com reserves the right to refuse or cancel any order placed for a product due to any of the below reasons
- Technical issues related to pricing information
- Non-availability of the product(s).
- Payment problem identified by the fraud detection department
This shall be regardless of whether the order has been confirmed and/or payment been received. 100% payment shall be refunded and the user shall be informed of the same. All refund will be credited to the same credit/debit card thru which the transaction is done and will take 10 to 15 business days.
Note: we may put additional checks and verifications or seek more information before accepting any order. We will contact you if all or a part of your order is cancelled or if additional information is required to accept your order.
Images are for illustrative purposes only. Actual product may vary.
License and website access
General: posmea.com.com grants you a limited license to access and make personal use of this website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of www.posmea.com.
No license for commercial sale: this license does not include any resale or commercial use of this website or its content; any collection and use of any product listing, description, or pricing; copying of account information for the benefit of another merchant; or any use of data mining, or similar data gathering and extraction tools.
No reproduction: this website or any portion of this website may not be reproduced, duplicated, copied, sold, visited, or otherwise exploited for any commercial purpose without express written consent of posmea.com.com.
No framing: you may not frame or utilize framing technologies to enclose any trademark, logo, or other proprietary information ( including images, text, page layout, or form) of posmea.com.com and its affiliates without the express written consent.
Metatags: you may not use any metatags or any other 'hidden text' utilizing posmea.com's name or trademarks without the express written consent of posmea.com.com. Any unauthorized use terminates the permission or license granted by posmea.com.com.
Protection of your account: you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You shall be responsible for all activities that occur under your account or password.
Use by children: posmea.com.com does sell products for children, but it sells them to adults. If you are under age of 18 years, you may use posmea.com.com only with involvement of a parent or guardian. Posmea.com.com and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Reviews, comments, communications, and other content
Nature of content: visitors to posmea.com.com may post reviews, comments and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions or other information, as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights to otherwise injurious to the third party or objectionable and does not consist of or contains software virus, political campaigning, commercial solicitation, mass mailing or any form of spam.
False information: you may not use false email address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Posmea.com reserves the right (but not the obligation) to remove or edit such content but does not regularly review posted contents.
Rights granted: if you do post content or submit material and unless we indicate otherwise, you grant posmea.com.com and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensed right to use, reproduce, modify, adapt, publish, translate, create derivative work from, distribute, and display such content throughout the world in any media. You grant posmea.com.com and its affiliate sites and sub-license the right to use the name that you submit in connection with such content if posmea.com chooses.
Right owned: you represent and warrant that you own all the rights or otherwise or control all of the rights to the content that you post; that the content is accurate; that the use of the content to supply does not violate this policy and will not cause injury to any person or entity and that you will indemnify posmea.com or its affiliate for all claims resulting from the content you supply. Posmea.com.com has the right but not the obligation to monitor and edit or remove any activity or content. Posmea.com takes no responsibility and assumes no liability for any content posted by you or any third party.
Risk of loss
All items purchased from posmea.com.com are made pursuant to the shipment contract. This means that the risk of loss and title for such item passes on to you upon the delivery of the products.
Posmea.com.com and its affiliates attempt to be as accurate as possible. However, posmea.com makes no warranties that the product description and any other content of its site are accurate, complete, reliable, and current or error-free. The product offered by posmea.com itself is not as described and its sole remedy is to return in its unused condition.
Site policies, modification, and Severability
Please review our other policies. We reserve the right to make changes to our website, policies, and these terms and conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and will not affect the validity and enforceability of any remaining conditions.
Intellectual property rights
Copyright protection: all content included on this site, such as text, graphics, logos, button icons, and audio clips, digital downloads, data compilations and software, is the property of posmea.com or its affiliate sites and protected by the copyright law. The compilation of all the content on this site is the exclusive property of posmea.com and protected by copyright law. All software used in this site is the property of posmea.com.com and is protected under the copyright law.
- Protected marks: posmea.com, www.posmea.com, posmea.com & design, posmea.com books, products, and other marks indicated on the posmea.com website are registered trademarks of posmea.com.
- Protected graphics: all posmea.com.com graphics, logos, page headers, button icons, scripts and service names are trademarks or trade dress of posmea.com. Posmea.com's trademarks and trade dress may not be used in connections with any product or service that is not of posmea.com. All other trademarks not owned by posmea.com or its affiliates that appear on posmea.com or its affiliate sites are the property of their respective owners, who may or may not be affiliated with, connected to, associated with posmea.com or its affiliates.
Governing law and jurisdiction
These terms and conditions will be construed only in accordance with the laws of the UAE. In respect of all matters/disputes arising out of, in connection with or in relation to these terms and conditions or any other conditions on this website, only the competent courts at Dubai shall have jurisdiction, to the exclusion of all other courts.
Disclaimer of warranties and limitation of liability
This site is provided by www.posmea.com on an "as is" and "as available" basis. www.Posmea.com makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products include on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, www.posmea.com.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. www.Posmea.com does not warrant that the site, its servers, or email sent from posmea.com.com are free of virus or other harmful components. Posmea.com will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive and consequential damages.